JTAI Plumbing terms and conditions.
Payment due upon completion of work unless stated otherwise, staged payments on larger jobs may be taken after each stage is complete. In the event an invoice is not paid JTAI reserves the right to reclaim all legal costs incurred in enforcing settlement of the invoice.
All materials used / intended for use in any contract carried out by JTAI shall not pass from JTAI to the client until payment has been made in full upon completion of work. 3. Cancellation / rescheduling fees may occur if JTAI isn’t given more than 48hrs notice for a cancelled job.
Payment to be made via Cash, bank transfer or card reader.
Any additional work required that has not been quoted for may be subject to additional charges. All quotes are valid for 30 days upon being sent. 6. If a job needs to be paused, delayed or extended due to unforeseen circumstances such as hidden asbestos, structural issues, animal infestations or incorrectly ordered/ damaged & missing orders, additional charges may apply.
Where work is to be carried out on an hourly rate an estimated time will be sent to the client however there is the potential to be over or under this estimated amount of time.
JTAI will not be responsible for an existing system and / or its performance, before, during and after the work is carried out. JTAI reserves the right to inspect where possible an existing system before work commences.
Whilst working on an existing system it is expected that other issues can occur or be identified whilst the work is taking place, in the event products break / leak due to age whilst on site extra work / charges may apply to repair or replace as necessary.
Making good of any walls, floors, ceilings or fabric of the building material will be carried out by the customer or a 3rd party contractor at the customers own cost unless otherwise specifically quoted for by JTAI.
General waste to be disposed of by the customer / a waste removal company unless specified otherwise in the quotation by JTAI.
Any scrap metal generated from the work carried out will be the property of JTAI unless agreed otherwise prior to work starting.
All labour and parts to be covered by a 12 month guarantee by JTAI provided there is no negligence or misuse. In the event a part is to fail after the 12 months labour charges may apply to rectify any issue within the manufacturers respected warranty period.
In the event the customer is supplying their own material it is advised they are inspected for damage before JTAI arrives on site. Labour warranty will stand however on customer supplied goods JTAI can not offer any warranty on the products themselves.
Where there are to be large / bulky fixtures involved on a job extra labour may be required. This involves items such as freestanding baths, water cylinders, radiators over 70KG, large pieces of shower glass, cookers, ranges, dishwashers and washing machines. It is to be discussed beforehand regarding access so JTAI or the customer can organise extra labour for handling.
- Blockages: All blockages that are unblocked will have a 21 day warranty period provided there is no misuse. Whilst rodding / clearing blockages, old brittle, poorly or incorrectly installed pipework systems have the potential to become damaged and therefore leak. In the event this happens extra charges may apply to access and repair. If pipework is deemed to be poorly installed it may be advised to be replaced so blockages don’t reoccur.
By accepting any quotation or using our services you are accepting our terms of business. These terms do not affect your statutory rights. Any questions feel free to ask.
